Privacy Policy

Last updated: July 1, 2026

This is the privacy notice of International Driving Authority ("we", "us"), owner and operator of https://idaoffice.org. It explains what personal information we collect, how we use it, and your rights.

This policy is compiled to comply with the laws of the United Kingdom and the Data Protection Act 2018 (Information Commissioner's Office registration ZA486729: https://ico.org.uk/ESDWebPages/Entry/ZA486729), the United States and the California Consumer Privacy Act (CCPA), the Brazilian General Data Protection Law (LGPD), and the European Union General Data Protection Regulation (GDPR). If you believe it does not satisfy the law of your jurisdiction, please tell us at [email protected].

Note: Details about cookies and similar technologies are now in our separate Cookie Policy. Information about intellectual property, copyright, and liability is now in our Terms of Service and Legal Disclaimer.

Data controller

International Driving Authority is the controller of personal data collected on this website.

Email: [email protected]

United Kingdom: 207 Regent Street, 3rd Floor Suite, London, W1B 3HH

United States: 1321 Upland Dr., Ste. 3819, Houston, TX 77043

Eligibility

By using this website you confirm that you are at least the legal age in your jurisdiction and have authority to use our services.

Information we collect

Information you provide when you create an account or apply, which may include: first and last name, email address, postal address (street, city, state/province, postal code), a copy of your domestic driver's license, a personal photo, and payment information (card or other payment method details). This is used to deliver the service you request, for billing, and to contact you about your order.

Information collected automatically, including log data such as your IP address, device and browser type, operating system, and the date, time, and pages of your visit. We use this to maintain security, analyse usage, and improve the website. We may also collect aggregated, non-identifying demographic information.

Why we process your information and our legal basis

To perform our contract with you — process and deliver your order, provide support, and enforce our agreement. (GDPR Art. 6(1)(b))

To comply with legal obligations — including tax, accounting, and security record-keeping, and responding to lawful requests. (GDPR Art. 6(1)(c))

Our legitimate interests — to secure our systems, analyse and improve the website, and prevent fraud. (GDPR Art. 6(1)(f))

With your consent — for marketing communications and certain non-essential cookies, which you can withdraw at any time. (GDPR Art. 6(1)(a))

Disclosure of your information

We do not sell your personal information. We may share data with trusted service providers (for example, payment processing, shipping, email, customer support, analytics) only to the extent needed to deliver our service; they are required to keep it confidential and use it only for that purpose.

We may disclose information without notice where required to comply with the law or legal process, to protect our rights or property, or to protect the personal safety of users or the public. We may also transfer your information as part of a merger, acquisition, financing, asset sale, reorganisation, or similar transaction.

International transfers

Our website is hosted and operated in the United States. By using the service, you consent to the transfer and processing of your personal information on servers located in the United States and to such other locations as our service providers operate, with appropriate safeguards in place.

How long we keep your information

We keep your personal information only as long as needed: to provide the services you requested, to comply with our legal obligations (including tax record-keeping periods), and to establish, exercise, or defend legal claims. On a written request, and where we are not legally required to retain it, we will delete data relating to a service you no longer use and can confirm deletion. Anonymised usage data may be retained for product improvement.

Your rights

Depending on your jurisdiction (EEA/UK under GDPR, California under CCPA, Brazil under LGPD), you may have the right to:

access the personal information we hold about you;
correct inaccurate or incomplete information;
request deletion of your information;
restrict or object to certain processing;
receive a copy of your information in a portable format;
withdraw consent at any time;
lodge a complaint with a supervisory authority.

To exercise your rights, contact [email protected]. We will first take reasonable steps to verify your identity before acting on a request. Note that if you withdraw consent or request deletion of data we need to provide the service, we may be unable to continue serving you.

Security

We use SSL/TLS to encrypt data in transit. Only authorised employees can access our data management systems. We use industry-standard hardware and software to protect data from unauthorised access. No system is completely secure; if we learn of a breach affecting your information, we will notify you as required by law.

Marketing and opt-out

You can opt out of marketing emails using the unsubscribe link in any message, or by contacting us. Transactional messages about your order are not marketing and will still be sent.

Children's privacy

Our service is not directed at children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, contact us so we can remove it.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page, and your continued use of the website indicates acceptance of the updated policy.

Contact us

For any privacy question, contact [email protected].