FAQ

1.

General

  1. What is the International Driver's document?
  2. What are the benefits of having the International Driver’s License?
  3. Is this document a valid form of identification or does it replace my state-issued driver's license?
  4. Can I exchange my National Driver License with the International Driver Document?
  5. Are there any exceptions regarding the acceptance of the IDD internationally?
  6. My driver's license will expire soon, may I still apply for the IDD?
  7. Can I rent a car with this document?
  8. Can I purchase car insurance with the IDD?
  9. Can I register a car with this document?
  10. My International license issued by you was lost/stolen, do I have to apply again?
2.

Application

  1. What do I need to apply?
  2. How can I apply?
  3. What is the cost of the service?
  4. How can I make a payment?
  5. Can I pay on behalf of someone else or can I pay with someone else’s credit or debit card?
  6. Which category should I choose?
  7. Will my full name appear on my international driver's document?
  8. What if my license has no expiration date?
  9. How can I upload or attach the required images?
  10. The online application is not working or is going too slowly … What can I do?
3.

Renewal

  1. I need to renew my international document online, what is the IDD number?
  2. I need to renew my international document online, how can I do it?
4.

Shipping

  1. What is the cost of shipping?
  2. How long should I wait to receive it?
  3. Can you ship the license to P.O. Boxes and APO addresses?
  4. Can the shipping estimate time vary?
  5. What happens if the USPS package is lost
  6. Can I ship more than one document in the same package?
  7. What is the shipping cost for HAWAII, ALASKA and U.S. territories?
Please let us know here about any other question.
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